Hi, Iām Erina!
Iām a product + UX designer using research and data to make thoughtful design decisions that support business goals.
Featured Projects
Reducing dependency on support teams with a centralized knowledge hub
Making it easier for enterprise clients to find answers and reduce dependency on support teams.
Simplifying customer support conversations through a simplified chat flow
Redesigned a chat interface within a cloud contact-center platform to create a more seamless user experience seeking support.
ComputerTalk Branding
Designed various branding + marketing assets, sales materials, and branding elements to drive awareness and engagement.